FAQs

Toll Free: 800-551-0556
Virginia Beach: 757-425-8883
Norfolk: 757-623-8900
Richmond: 804-266-9200
Correctional Sales: 866-623-8954
Design: 757-425-0055
Service: 757-995-1577 or email service@cresteq.com
Accounting: email accounting@cresteq.com

Purchases of in-stock products can be returned in good, unused condition within 30 days of purchase with authorization. Returns of special-order items will be determined by management. Custom items are non-refundable. Please contact your salesperson about return inquiries.

All shipping costs are determined at time of order.

We have a full team of warehouse staff and delivery drivers who can safely deliver equipment within our delivery area. Please inquire from your sales rep about our delivery area. We offer set-in-place, tailgate, and disposal of large equipment. Please call 1-800-551-0556 for more information.

We have a free delivery program in the local area that has a $50 minimum, must be able to be handled by one person, and is unscheduled. Please check with your salesperson for your local delivery date(s).

We seldomly purchase used equipment on a case-by-case basis, but it is not a main component of our business.

We have a limited amount of used equipment available to purchase. The majority of our used equipment as well as any scratch and dent pieces reside in our Norfolk warehouse.

You can purchase smallwares, disposables, and some light equipment on our e-commerce platform which is found at http://www.crestkitchensolutions.com/

All large equipment and custom items will need to be quoted by a salesperson by calling 800-551-0556.

Crest Foodservice is not a lender but has partnered with leading finance companies in the marketplace to provide you competitive rates across a broad spectrum of financial needs.

Foodservice Solutions Design Consultants is a division of Crest Foodservice. Talk to the experts at FSDC. We provide designs and solutions that meet your food service facility’s unique needs. Utilizing AutoCAD®, Revit®, and 3D visualization technology, we bring your vision of a new and improved restaurant to life. More information is available at their website: https://fsdesignconsultants.com/ or by calling 757-425-0055.